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Contact BEO-BOOKS | ||||
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Order page |
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Order transaction Right of Withdrawal Protection of Data Privacy Cost of delivery Payment Delivery Puchase on account Service |
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Order transaction | ||
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For an email order please contact: |
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For a postal order please use the following address: |
BEOBOOKS Bücher aus Serbien Katarina Belovukovic Luitpoldstraße 45 10781 Berlin Germany |
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In your order please please specify the puchase order number
of the book, an author, and the title. Serbian publishers
don't always follow the practice to assign an ISBN or to
specify it in their catalogues. The receipt of your order will be immediately acknowledged by email or letter. |
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By placing an order you explicitly commit to our
terms of business and delivery
in the form actually published on the BEO-BOOKS web pages (status 1.10.2004).
Among others, these contain the following important terms: |
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Right of Withdrawal |
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Consumers have the right, to revoke the contract without
giving reasons within 2 weeks after receipt of the
goods. The revokation can take place in form of written
declaration (per email or letter) or by returning the
goods. To comply with the time limit it suffices to
dispatch before the end of the term. Revocation in
written form does not discharge from the immediate
return of goods. More detailed information regarding this you will find in the section Right of Withdrawal in our terms of business and delivery. |
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Protection of Data Privacy |
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BEOBOOKS records customers personal data where
required for processing of the orders. Needed
for this purpose are only the customers name,
e-mail, and delivery address. These data will
exclusively be used for processing of the
orders. The data will be recorded together with the related data concerning the order, delivery, and accounting as long as it is neccessary because of obligations to report. By placing an order the customer explicitly consents to the recording of these data under the given terms. More detailed information regarding this you will find in the section Protection of Data Privacy in our terms of business and delivery. |
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Cost of delivery | |
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Per order we actually charge € 5,00 flat
rate postage and packing for dispatch within Germany. For dispatch within other european countries (EU) we charge depending on the weight of the parcel per order: |
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up to 3 kg (6.6 lb.) over 3 kg up to 10 kg (22 lb.) over 10 kg up to 20 kg (44 lb.) |
€ 9,00 € 16,00 € 25,00 |
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| Generally we also dispatch outside the EU under these circumstances the cost of delivery has to be estimated individually for each single order. | ||
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In case we dispatch books belonging to a single order in multiple
parcels on to our own decision, this does not affect
the charge. |
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Payment | |||
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Payment is possible either by transfer to our bank account
or by online transfer via moneybookers. |
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| Transfer via |
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this is how it works: | ||
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You open an account at
moneybookers.com
with your email address. This "account" you can fund by transfer
from your bank account or by credit card according to your needs.
According to the current conditions (March 2006) this is possible free of charge
in over 25 countries. You can now send the requested amount via moneybookers to our email address  .
The fee for this currently amounts to 1% of the
transferred sum, but maximum EUR 0.50. The transfer will arrive at our account
more or less immediately. Don't forget to quote our invoice number in the payment.
Please inform youself about the latest terms and conditions directly at 
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Delivery |
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Delivery takes place after advanced payment. You
will get the invoice when we received the ordered
books from our supplier. Shipping will take
place immediately after the payment is credited
on our account. The delivery period for the books ordered from Serbia can be from 2 to 6 weeks. Should the delivery be delayed past this schedule, you will promptly be notified. Please take into account that serbian publishers as a rule don't shrink-wrap their books. Generally we dispatch within Germany and other countries of the European Union. Extending this statement of our Terms of business and delivery, dispatch to other destinations worldwide is possible, but has to be agreed upon in every individual case. This especially includes the cost of delivery as well as the coverage of possible duty or taxe costs. |
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Puchase on account |
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Extending the corresponding statement in our
Terms of business
and delivery we may consent to puchase on account in case
of succesive orders if the amount of the invoice doesn't
exceed € 200,. Such an agreement needs to be confirmed
by BEO-BOOKS in written form. In this case you will receive
the invoice together with the goods. |
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Service | ||
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Send request to: |
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If a book is not yet available, we will readily note down your order. | |
| If an ordered book is out of print, we will with your approval try to obtain it from a different publisher. | |||
| Do you have any questions concerning books we don't list or are you looking for further specialist literature? We are always prepared to assist you. | |||
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BEOBOOKS Bücher aus Serbien, Katarina Belovukovic |
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